• Adult emergency services
• Cancer
• Cardiovascular
• Commissioning support
• COPD
• Children and young people
• Dementia
• Diabetes
• Disabled children
• End of life care
• Immunisations and vaccinations
• Local hospitals
• London and South East England specialised burns project
• Major trauma
• Maternity
• Medically unexplained symptoms
• Mental health
  • Commissioners Collaborative
  • Children and families
  • Commissioning (pre-March 2011)
  • Working Together for Better Mental Health
  • Payment by results (PbR)
  • Improving Access to Psychological Therapies (IAPT)
  • Models of care project
    • Case for change
    • Models of care
    • Implementation
    • Publications
  • Social inclusion and employment
  • Publications
• Paediatric emergency services
• Polysystems
• Quality and Safety Programme
• Staying healthy
• Stroke
• Tuberculosis
• Unscheduled care

Models of care project

New models of care for Londoners with long term mental health conditions or experiencing a mental health crisis were launched on 23 June 2011.

In consultation with a wide range of interested parties, including service users,  carers, primary and secondary care clinicians, social care and providers, new models of care have been developed to help ensure that people get help in the right place at the right time from the right people. Key to this is the coordinated care between all providers to ensure that the health and social needs of people with mental health conditions are met quickly and appropriately.

The models of care will ensure that people across London receive support that is of a consistently high standard to promote their recovery. Traditional mental health services have not built themselves around the needs of people with mental health issues, and investment – although higher than other regions – is variable and does not guarantee better outcomes. The recommendations do not propose the implementation of new services; they seek to refocus existing services and strengthen the way different parts of the NHS currently work with each other and with the range of other agencies to help people.

Predominantly, services will encourage and support recovery and where possible, enable those who no longer require specialist help to manage their own mental health supported by primary care and other organisations. This will free up the capacity of mental health professionals to deliver help to those that need it most and help to build resilience in people with mental health conditions.

We will be supporting London’s NHS clusters to implement the models of care until March 2012. Implementation support to the six commissioning clusters will be provided to enable them to incorporate this work into their local plans and contribute to their delivery of the quality, improvement, productivity and prevention (QIPP) programme. Clusters will lead implementation at a local level to reflect their needs and available resources, building on existing good practice.